1. Introduction

At Eminence Academy, we primarily offer digital courses, educational materials, and online learning resources. Since our products are delivered electronically, traditional shipping policies do not apply. However, if you purchase any physical learning materials or merchandise, the following shipping terms will apply.

2. Digital Course Delivery

• All online courses, e-books, and digital learning materials are delivered instantly or within 24 hours of purchase via email or direct access through your account on Eminence Academy.
• If you do not receive access to your course within the specified time, please contact us at info@eminence.academy for assistance.

3. Shipping of Physical Products

If we offer physical products such as books, study guides, or merchandise, the following conditions apply:

a) Processing Time

• Orders are processed within 2-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

b) Shipping Methods & Estimated Delivery Time

We offer standard and express shipping options based on your location:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-4 business days

Delivery times may vary depending on location, courier service, and external factors.

c) Shipping Charges

• Shipping costs are calculated at checkout based on the delivery location and selected shipping method.
• Free shipping may be available on certain orders or promotions, which will be mentioned on the product page.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through the courier’s website or by contacting us for assistance.

5. International Shipping

• Currently, we only offer shipping within India. For international shipping inquiries, please contact info@eminence.academy before placing an order.

6. Delayed or Lost Shipments

• If your order is delayed beyond the estimated delivery time, please contact us.
• Eminence Academy is not responsible for delays caused by natural disasters, courier issues, or incorrect shipping details provided by the customer.

7. Contact Us

For any shipping-related inquiries, feel free to reach out:

📍 Address: Premier Campus, BM Das Road, Ramna Road, Patna, Bihar
📞 Phone: 9006261857
📧 Email: info@eminence.academy

We appreciate your trust in Eminence Academy and strive to deliver a seamless experience!